Service Ready

Molly Irani, the visionary cofounder of the James Beard Award–winning restaurant Chai Pani, shares her passion for hospitality and story of building a thriving business that puts people first.

Growing up with parents who owned a restaurant, Molly understood the power of service but also had a keen understanding of the industry’s challenges. When her husband Meherwan wanted to open a restaurant that would serve the Indian street food of his childhood, Molly thought he was nuts. And yet, the couple turned this unlikely dream into a vibrant reality. Chai Pani would eventually win the James Beard Award for Most Outstanding Restaurant in America, and be named one of 50 Favorite Restaurants in America by The New York Times, and one of Southern Living’s 20 Friendliest Places in the South.

In Service Ready, Molly takes readers on their inspiring journey to the heights of culinary and professional success. While she and her husband learned their way into running a restaurant, Molly created a groundbreaking work culture with industry-leading retention rates. They have fostered a loyal team and legions of fans, and have since launched multiple Chai Pani locations, the fast-growing spin-off, Botiwalla, and the popular spice business, Spicewalla.